If you encounter any difficulties, please contact the Service Desk. If any of your shared mailboxes are missing, please try re-adding the mailbox through Outlook using the mailbox address. Select Done.Ĭontact the Service Desk (20) for assistance on restoring any other missing email messages.
See detailed instructions for removing and re-adding your Microsoft 365 email account on Apple devices in the IST Service Catalogue or download the instructions in PDF format. If you are prompted for credentials when opening Outlook, use your email address and regular email password.Īll users of Apple devices will need to remove and re-add your accounts as part of this migration.If you do not see this message, and new email is still not coming into your mailbox, please quit and restart Outlook. After your account is migrated, you MAY see a pop-up message in your desktop version of Outlook that reads, “The Microsoft administrator has made a change that requires you to quit and restart Outlook”.
Follow the instructions above to install Office 365 on your UM-owned computer today!
Microsoft 365 Apps are integrated with OneDrive and Teams so you can access, share and co-author documents easily from wherever you are. If you are in a faculty or unit that is not supported by central IST, please contact your department's IT administrator to find out when your area will be upgraded to the latest Office desktop apps. Over the next eight weeks (to the end of July) Information Services and Technology (IST) will be rolling out the Office upgrade to all IST supported units. Now that all staff and faculty have been licensed and migrated to the Microsoft cloud environment, you can take full advantage of the Office 365 desktop apps (also called Microsoft 365 Apps).